Website Privacy Policy

Last Updated: 02/10/2020

This Privacy Policy outlines the types of information Weight Loss Solutions Townsville may collect when you use our online services, how we may use that information, and how you can regulate the collection, correction and/or deletion of information.

Weight Loss Solutions Townsville will not use or share your information with anyone except as described in this Privacy Policy.

This Privacy Policy does not apply to information we collect by other means (including offline) or from other sources, such as publicly-available information. For our offline Privacy Policy including how we manage your health information, please refer to our Practice Privacy Policy.

You may also like to refer to the Australian Privacy Legislation, for information about Privacy.

Information We Collect

We collect information that you provide to us about yourself, such as your name and e-mail address. If you correspond with us by email, we may retain the content of your email messages, your email address and our responses. We may also retain any messages you send through our website.

Third Party Services

Weight Loss Solutions Townsville uses Google Analytics to help understand the use of our websites. This service collects the information sent by your browser as part of a web page request, including cookies and your IP address, and their use of it is governed by their Google Analytics Privacy Policy.

Use of Cookies

The website uses cookies. By using the website and agreeing to this policy, you consent to our use of cookies in accordance with the terms of this policy.
Cookies are files, often including unique identifiers, that are sent by web servers to web browsers, and which may then be sent back to the server each time the browser requests a page from the server.

Cookies can be used by web servers to identity and track users as they navigate different pages on a website, and to identify users returning to a website.

We use the following cookies:

  • Required cookies. These are cookies that are essential to the operation of our website. They include, for example, cookies that might enable you to log into a secure area of a website.
  • Analytical cookies. These are cookies that help us recognise users in order to enable us to count how many visitors are coming to the website, and how they move around the website. These cookies are used so that we can improve useability of our website.
  • Marketing-related cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website more relevant to your interests.

You can block cookies by activating the setting on your browser. However, if you use your browser settings to block all cookies (including essential cookies), you may not be able to access all or parts of our site.

Information Use

We use the personal information you submit to operate, maintain, and provide to you the features and functionality of our website. We also use the personal information we collect to keep you informed of Weight Loss Solutions Townsville’s activities, and provide educational information.

By providing Weight Loss Solutions Townsville with your email address, you consent to our using the email address to send you Weight Loss Solutions Townsville-related notices, including any notices required by law, in lieu of communication by postal mail. You also agree that we may send you notifications of activity on our websites to the email address you give us, in accordance with any applicable privacy settings. We may use your email address to send you other messages, such as newsletters, changes to features of our websites, or other information. If you do not want to receive such email messages, you may opt out at any time via the unsubscribe link which is provided on each email.

Information Sharing

Weight Loss Solutions Townsville will not rent or sell your personally identifiable information to any third party. However, Weight Loss Solutions Townsville may share your personally identifiable information with third parties if only for the purpose of providing Weight Loss Solutions Townsville services to you or so they can communicate with you about Weight Loss Solutions Townsville on our behalf. If we do this, such third parties’ use of your information will be bound by this Privacy Policy.

We may store personal information in locations outside the direct control of Weight Loss Solutions Townsville (for instance, on servers or databases co-located with hosting providers).

Except as otherwise described in this Privacy Policy, Weight Loss Solutions Townsville will not disclose personal information to any third party unless required to do so by law or subpoena or if we believe that such action is necessary to:

  1. conform to the law, comply with legal process served on us or our affiliates, or investigate, prevent, or take action regarding suspected or actual illegal activities;
  2. enforce this policy, take precautions against liability, to investigate and defend ourselves against any third-party claims or allegations, to assist government enforcement agencies, or to protect the security or integrity of our site; and
    exercise or protect the rights, property, or personal safety of our websites, our users or others.

Information Protection

Weight Loss Solutions Townsville cares about the integrity and security of the personal information you supply us via our website. We cannot, however, ensure or warrant the security of any information you transmit to Weight Loss Solutions Townsville or guarantee that your information on the service may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards.

Your privacy settings may also be affected by changes to the functionality of third-party providers, such as social networks. Weight Loss Solutions Townsville is not responsible for the functionality or security measures of any third party.

However, we do take the storage of patient health information very seriously. Again, you can view our Practice Privacy Policy here.

Information Options

You may, of course, choose not to submit personally identifiable information through our website.

You can review and correct the information about you that Weight Loss Solutions Townsville holds by contacting our Practice directly.

If you request for your personal information to be corrected or deleted, Weight Loss Solutions Townsville’s policy is to comply as much as possible. However, some or all of the information may need to be retained for archival, medical, legal or accounting purposes.

Links to Other Web Sites

We are not responsible for the practices employed by websites linked to or from our websites, nor the information or content contained therein.


It is our policy to provide notifications, whether such notifications are required by law or are for marketing or other business related purposes, to you via email notice, written or hard copy notice, or through conspicuous posting of such notice on our websites, as determined by Weight Loss Solutions Townsville in its sole discretion.

We reserve the right to determine the form and means of providing notifications to you, provided that you may opt out of certain means of notification as described in this Privacy Policy.

Privacy Policy Updates

If we change our privacy policies and procedures, we will post those changes on our website to keep you aware of what information we collect, how we use it and under what circumstances we may disclose it. Changes to this Privacy Policy are effective when they are posted on this page.

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this website, please contact us at or send mail to:

Weight Loss Solutions Townsville
42 Fulham Road,
Pimlico, Qld 4812